Phase Engineering, LLC
Phase Engineering, LLC (“Phase Engineering,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://www.phaseengineering.com, submit an inquiry, request a quote, complete one of our social media lead forms, or otherwise interact with us in connection with our services.
Additional privacy notices may apply to particular services or activities. This policy does not replace separate notices provided to employees or job applicants.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: Your name, email address, telephone number, and mailing or business address.
- Professional information: Your company name, job title, industry, and business interests.
- Inquiry and project information: Property locations, requested services, project details, timelines, and information you include in messages or submitted documents.
- Communication and preference information: Correspondence with our team, meeting requests, marketing preferences, and subscription choices.
- Website information: IP address, browser and device information, pages visited, referring websites, and interactions with our website, where collected through our website systems or tracking technologies.
We collect information directly from you and, when you submit information through a platform such as LinkedIn, from that platform. Service providers supporting our website and communications may also collect information on our behalf.
Please do not submit Social Security numbers, payment card details, medical information, or other sensitive personal information through general inquiry or advertising forms.
2. How We Use Information
We use personal information as relevant to our relationship with you to:
- Respond to inquiries and requests for information.
- Prepare proposals and quotes and provide requested services.
- Schedule meetings and communicate about projects.
- Maintain business records and manage client relationships.
- Send relevant company updates, invitations, or marketing communications, subject to applicable consent requirements and your preferences.
- Operate, maintain, and improve our website and communications.
- Protect our systems, detect misuse, and address security concerns.
- Meet legal obligations, resolve disputes, and enforce agreements.
Where consent is required for a particular use, we obtain that consent before proceeding.
3. LinkedIn and Other Lead Forms
When you submit a Phase Engineering lead form on LinkedIn or another platform, we receive the information you choose to submit. We use it to respond to your request, discuss relevant services, and manage related follow-up.
Any additional marketing use will be subject to the disclosures and choices presented when your information is collected and applicable law.
The platform also handles information under its own privacy policy. This policy describes Phase Engineering’s handling of information we receive.
4. How We Disclose Information
We may disclose personal information when reasonably necessary for the purposes described in this policy:
- Service providers: Providers supporting website hosting, business communications, information technology, record management, and other business functions.
- Professional advisers: Attorneys, accountants, insurers, and other advisers supporting our business.
- Legal and security purposes: Authorities or other parties when required by law or reasonably necessary to protect rights, safety, or security.
- Business transactions: Parties involved in a proposed or completed merger, acquisition, reorganization, or transfer of business assets, subject to applicable protections.
- At your direction: Other recipients when you authorize or request the disclosure.
5. Cookies, Analytics, and Advertising
Our website may use cookies and similar technologies to support website functions, remember preferences, understand website usage, or measure marketing activity.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Browser settings alone may not stop every type of tracking.
6. Marketing Choices
You may unsubscribe from marketing emails using the unsubscribe link provided in those messages or by contacting us using the information below.
Opting out of marketing does not prevent us from sending communications necessary to respond to your requests, deliver services, or administer an existing business relationship.
7. Information Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining appropriate business records, complying with legal obligations, and resolving disputes.
Retention decisions consider the type and sensitivity of the information, the purpose for collecting it, our relationship with you, and applicable contractual or legal requirements.
8. Information Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
No electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Confirm whether we process your personal information and request access to it.
- Correct inaccurate information.
- Request deletion of information.
- Obtain a portable copy of information.
- Opt out of certain sales, advertising uses, or profiling.
- Withdraw consent where processing relies on consent.
- Appeal a decision concerning your privacy request.
These rights may be subject to exceptions. We will not unlawfully discriminate against you for exercising them.
To submit a request, use our contact form, call (713) 476-9844, or write to the address below. Please identify your request as a “Privacy Request.”
We may need to verify your identity or an authorized representative’s authority before fulfilling a request. Please do not send sensitive identification documents unless we request them through an appropriate method.
We respond within applicable legal timeframes. If we decline a request, we will explain the reason and any available appeal process. To appeal, contact us through the same methods and identify your message as a “Privacy Appeal.”
Where applicable, you may also submit a complaint to your state attorney general or other relevant privacy regulator. Texas residents can contact the Texas Attorney General’s Consumer Protection Division.
10. Third-Party Websites and Embedded Content
Our website may link to third-party websites or include embedded content, such as videos or scheduling tools. These services may collect information about your interactions and use their own cookies or similar technologies.
Their information practices are governed by their respective privacy policies.
11. Children’s Privacy
Our website and business services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable requirements. The effective date above indicates when the policy was last updated. We will provide additional notice or obtain consent when required by law.
13. Contact Us
For privacy questions, requests, or assistance accessing this policy, contact:
Phase Engineering, LLC
Attn: Privacy Request
5524 Cornish Street
Houston, TX 77007
Phone: (713) 476-9844
Website: https://www.phaseengineering.com
Contact form: https://www.phaseengineering.com/contact-us/